We are looking to hire an efficient scheduler to ensure that patients are correctly scheduled for appointments and procedures. The scheduler’s responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographic information. You should also be able to ensure that sufficient time is allocated to each appointment.
To be successful as a scheduler, you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.
Scheduler
At BridgeWay, we operate through two key business models: Global nurse recruitment and BPO services. Our nursing recruitment division offers two exciting pathways: the Green Card and Student Visa programs. Through the Green Card pathway, nurses join us as full-time employees, while the Student Visa program allows you to pursue a Master’s degree with 100% tuition scholarship coverage, alongside a paid internship at our facilities.
In addition to nursing recruitment, our BPO services include a wide range of offerings such as IT Support, Accounting, Timekeeping, SQL, Business Intelligence Analytics (BIA), and much more. We pride ourselves on delivering tailored solutions that meet the unique needs of our clients.
Launched in Dubai, UAE, in January 2022, BridgeWay has rapidly grown into one of the region’s most exciting success stories. What started with a small team of 16 has now blossomed into a vibrant family of over 80 passionate professionals. We’re driven by innovation, growth, and a commitment to making a difference in the healthcare and BPO industries.
Join us and be part of our journey as we continue to expand and thrive!
Who We Are?
Scheduling, rescheduling, and canceling patient appointments as required.
Answering patients’ questions regarding basic medical tests and procedures.
Providing instructions to patients to ensure that they are prepared for examinations and procedures.
Confirming patient appointments.
Courteously receiving incoming telephone calls and taking messages as needed.
Explaining financial requirements and obligations to patients and entering payments into the practice management system.
Scheduling referral appointments and follow-ups.
Verifying insurance details and informing patients of un-covered fees.
Filing documents and organizing supplies.
What You'll Do?
High school diploma or GED.
Post high school education is advantageous.
Proven experience working in a medical office.
Working knowledge of medical terminology and medical insurance plans.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
The ability to type and file accurately.
Excellent communication and organizational skills.
Good telephone etiquette
What are we looking for?
At BridgeWay, we believe in taking care of our team, and we’re proud to offer a range of benefits that contribute to a fulfilling and rewarding work experience:
Medical Insurance to ensure your well-being is prioritized.
Work Visa to help you establish your career with us.
The opportunity to work in an international, diverse, and inclusive environment, where different perspectives are celebrated.
Enjoy a complimentary daily meal at our fine dining restaurant, "It's Good for Something" in Dubai Healthcare City, because we believe great food makes for a great day.
Gold & Blue Bucks Reward System - We reward and appreciate your hard work through our unique Gold & Blue Bucks system, recognizing outstanding contributions and achievements.
Annual leave in line with our company policy to help you recharge and enjoy your time off.
Benefits
What's it like to work at BridgeWay?
At BridgeWay, we’re passionate about creating a workplace where you can grow, excel, and truly be yourself. We’re committed to empowering you to reach your full potential by fostering a culture of inclusivity, collaboration, and continuous development. Our company values are the foundation of everything we do, ensuring that every team member feels safe, respected, and supported.
BridgeWay is proud to be an equal-opportunity employer. Whether you are an experienced professional, a recent graduate, or someone re-entering the workforce after a break, we invite you to apply and bring your unique skills and perspectives to our team. We celebrate diversity in all its forms, embracing unique backgrounds, experiences, and perspectives. Our zero-tolerance policy towards discrimination, bigotry, and hate is part of our commitment to building a workplace where everyone feels they truly belong.
If you’re passionate about making an impact and excited about the opportunity to contribute to a thriving, inclusive company, we’d love to hear from you.
Apply today and be part of a team we can all be proud of!
The BridgeWay Firm FZ-LLC does not charge any fees to applicants or job seekers for recruitment, employment placement, or job opportunities. All recruitment and employment services provided by our company are free of charge to candidates, in full compliance with the laws and regulations of the United Arab Emirates, including MOHRE directives. Any individual or agency requesting payment on behalf of our firm for job placement is acting fraudulently and without authorization.